You can be part of an organization that will offer you exciting opportunities, where you can apply your experience, knowledge, and creativity. Here you will be part of the competitive, friendly environment that has made our company successful. For a worldwide leader in rent-a-car services we currently need you as our Dutch speaking customer care agent.
The Job
Medewerker klantenservice, Nederlands / Engels
Your role:
The customer care team is responsible for answering various questions and requests addressed with us by our customers. Questions are received and answered by phone and e-mail in Dutch.
• You have great customer service skills and are focused on customer needs;
• You have active and creative contribution to the whole support process, thus providing the best services and products for our clients;
• You love practicing your language skills;
• You can keep your cool in stressful situations and your ultimate goal is to provide solutions to the customer as efficiently as possible;
We ask
Requirements as mentioned below represent the minimum
• Fluent or native in Dutch;
• Fluent in English;
• A passion for internet and affinity with cars;
• Self motivated, pragmatic, friendly and communicative;
• Experienced in similar position, with a strong focus on customer service;
• Customer relationship skills to manage telephone-based interactions, including escalations;
We offer
Housing is arranged, rent free (!) Flight ticket will be reimbursed and you will receive meal vouchers. Last but not least the net salary of 665,- allows for a very good standard of living in Bulgaria. Average salary in Bulgaria is approx. 200,-!
• Supportive work-life balance policies;
• Attractive remuneration;
• Flexible work hours;
• A fantastic location;
• Constant extensive trainings;
• Excellent multinational business environment;
• A great support role in a young, dynamic, informal and fast-paced environment at a leader in rent-a-car with worldwide presence;
• Unique opportunity to combine work and study (if you are still a student);
• Work satisfaction;
Trefwoorden:
Callcenter,
klantenservice,
buitenland,
Sofia,
Bulgarije,
English
